Company details
Imprint
Two companies stand behind the agiva.hu webshop: the products are sold by Beauty & Charm Trend Kft., and the site is operated by Verde Holding Kft. You will find the official details of both, and how to reach us, below.
1. The seller
For orders placed in the webshop, the contract is concluded with the company below. They hold the stock, fulfil the delivery and issue the invoice:
Beauty & Charm Trend Kft.
Registered seat: 8000 Székesfehérvár, Lehel utca 26., Hungary
VAT number: 24798095-2-07
Company registration number: 07-09-028313
Contact person: Attila Kovács — +36 70 942 8262
Return address: 8000 Székesfehérvár, Lehel utca 26., Hungary
2. Operator of the webshop
The site's content, the product range and customer service are handled by the Hungarian representative of the AGIVA brand:
Verde Holding Kft.
Registered seat: 8220 Balatonalmádi, Mátyás király utca 65., Hungary
VAT number: 32872608-2-19
Company registration number: 19 09 525260
Website: verdeholding.hu
3. Contact and customer service
For anything at all — orders, delivery, invoices, returns — reach us here:
Email: office@verdeholding.hu (Ábel Czupor)
Phone: +36 70 942 8262 (Attila Kovács)
4. Prices and VAT
All prices shown in the webshop are gross prices in Hungarian forint and include 27% Hungarian VAT — the amount payable is never more than the total shown in your cart. A NAV-compliant electronic invoice is issued for every order and sent to you by email. Shipping fees and payment methods are listed on the Shipping & payment · For resellers page.
5. Manufacturer of the products
AGIVA is a registered trademark of Kozmotek Pazarlama Kozmetik Ith. Ih. San. Tic. Ltd. Şti. (Istanbul, Türkiye), which also manufactures the products (agiva.com.tr). The AGISS depilation line has its own Hungarian site: agiss.hu.
6. Hosting and technical providers
The site's static content is served by Cloudflare, Inc. (101 Townsend St., San Francisco, CA 94107, USA). The webshop application layer (accounts, orders) runs on Fly.io, Inc. infrastructure. Card payments are processed by Stripe Payments Europe, Ltd. — card details never reach our systems. Invoicing runs through the Bizonylat service.
7. Complaints and dispute resolution
Please raise any complaint with us first, using the contact details above — we look into every report. If we cannot reach agreement, as a consumer you have the following options:
- Conciliation board (békéltető testület) — a free, simplified procedure for consumer disputes. Based on the seller's registered seat, the Fejér County Conciliation Board has jurisdiction; contact details for all boards are at bekeltetes.hu. We have a duty to cooperate in conciliation board proceedings.
- Consumer protection authority — the consumer protection body of the competent government office: fogyasztovedelem.kormany.hu.
- Court proceedings — you may also enforce your claim in civil litigation.
The 14-day right of withdrawal, the returns process and warranty terms are covered in detail on the Returns & refunds page.
8. Copyright
The texts and original photography on this site are the intellectual property of Verde Holding Kft. Brand marks on product packaging and manufacturer product photography are the property of Kozmotek Pazarlama Kozmetik. Prior written permission is required for any use.
Last updated: 10 August 2026.